inquiry
We accept inquiries via email. Depending on the content of your inquiry, it may take some time for us to respond.
Please note that inquiries made on weekends, national holidays, the New Year holidays, and during the summer will be handled on the next business day or later.
*When contacting us regarding your order, please be sure to include your order number and name when emailing us.
*If you are in a hurry, please contact us at 043-308-9819 (reception hours are 9:00-15:00).
About cancellation procedures
If you wish to cancel your membership, please contact us using the inquiry form below. We will confirm your order details and membership registration information and then process your cancellation.